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Get the support you need over the phone. For questions concerning your courses and or programs, contact the AU Service Centre. If your in need of Technical Support contact Technical Services Call Centre.

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The Athabasca University Service Centre team members are dedicated to answering your questions and providing assistance.

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AU students are encouraged to use the email address noted on their student record:

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Admission and Registration inquires (withdrawals, extensions, applications)

Advising services (program planning, transfer credit and course selection)

Academic services (course specific questions, assignments, exams)

Academic Records (transcripts, photo ID, graduation)

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Student Financial Aid

Technical Support

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Thinking about studying with us?

We've compiled the most important things you need to know about Athabasca University into this handy viewbook. Learn about everything from the benefits of studying online to convocating from an online university.

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Updated February 26, 2026 by Digital & Web Operations (web_services@athabascau.ca)

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